Welcome
Meet the Leaders
About Amica
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You’ll have a full schedule of classes, networking
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Welcome to the Future Leaders Program! This unique opportunity typically starts with six weeks of in-person paid training and experience for college graduates ready to bring their skills and passion to a company founded on kindness, service and mutual respect. Come to our Rhode Island headquarters to join a class of peers who learn collaboratively and build relationships for a lifetime. Then move on to one of our offices across the U.S., and take your career in the right direction. FLP training just may change your life. Where might it lead? That’s up to you.
Here’s what you’ll need as an FLP candidate:
(Then there’s curiosity, empathy, willingness to learn, people skills – there’s so much you can bring!)
in any major.
An undergraduate degree
you may be asked to move to one of our offices across the country, a move fully supported by Amica.
A willingness to relocate.
After your initial training,
The ability to spend your first six weeks in training.
and time for community involvement. Join us and we’ll provide housing and transportation.
Our first priority is your health and safety. As we respond to COVID-19, some aspects of the Future Leaders Program described here may change temporarily. We’ll keep you updated.
The Program
(Don’t worry, we’ll help you confirm this is the right starting place for you.)
You’ll lead a team that sells and services policies.
Hey, nice to know a little more about you :)
You’ll help policyholders through the claims process.
See old friends
Meet new people
It’s more fun to:
Reach a consensus
Reach a goal
I feel pride when I:
Chart my own course
Lead a team
I’d rather:
Collaborating with others
Working independently
I’m better at:
Flexible hours
A regular schedule
I’d rather work:
Time to improve a process
New challenges every day
I’m more satistfied when I have:
Detail-oriented
A big-picture thinker
People who know me say I’m:
Not sure which way to go?
in our Claims Department
Associate Adjuster
in our Sales and Client Services Department
Associate Team Manager
As a Future Leader, you’ll be trained in one of two positions designed to bring you directly into the core of our business, which will give you lots of career flexibility going forward. When you apply, you’ll choose one of these:
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The Future Leaders Program typically includes six or more weeks of paid training. Some learning experiences happen in classrooms at our Rhode Island campus, and some may be on the job at your assigned location. Training aligns with either the Associate Adjuster or Associate Team Manager track, and the length and location of yours will depend on your track. After, or even during your training period, you’ll go on to one of our countrywide offices, in a move supported by Amica’s Relocation Team. And thanks to our grow-from-within philosophy, there are opportunities to determine your future career path. So here’s the deal: You’ll start with an undergraduate degree, a willingness to spend a number of weeks in training, and an ability to relocate and keep learning. If you’re successful, you’ll finish as an Amica Future Leader, ready to start contributing to our success and yours.
Welcome! Learn more about the company and the path you’ve chosen. (Also, get to know your class and trainers. They’re fun!)
Week 1
Associate Adjusters learn about auto and home policies and get the equipment necessary for the job.
Associate Team Managers take a course to get ready for licensing exams.
Associate Team Managers take their first licensing exam, and meet the leadership in Sales and Client Services.
Associate Adjusters observe claims professionals on the job, and take a course to get ready for licensing exams.
Week 2
Associate Team Managers learn about two of Amica’s core systems, PolicyCenter and BillingCenter.
Associate Adjusters experience what it’s like to handle claims.
A big one! Learn your office assignment and where you’ll be going after training.
Week 3
Associate Team Managers will participate in mock coaching scenarios to get ready for future real-life coaching sessions.
Associate Adjusters will have sessions on your career path and company leadership.
Wow, that went by fast! Here’s where your training wraps up and your career takes off.
Week 6
Associate Team Managers shadow account managers and representatives in Down the Road Week, participating in underwriting files and reviewing office workflows.
Associate Adjusters spend Scenario Week using what you’ve learned in typical auto and home claims events. You may shadow an adjuster from one of our local branches.
You’ll have the chance to give back at a volunteer event.
Week 5
Associate Team Managers go deep in Phone Week, serving customers in real time.
Associate Adjusters learn Xactimate, Amica’s homeowners claim-estimating software.
Week 4
After Week 6
When your six-week program ends, depending on your role, you may go on for one more week of property training. Once you’re in your branch, you’ll continue to be trained on the job, as you get fully integrated into the Amica family.
Happy trails to your new branch assignment!
DISCLAIMER: FLP training is a dynamic experience, and we’re constantly refining and improving the program to best prepare Future Leaders for the needs of our business. Schedules are subject to change, and we’ll always be available to talk with you about your specific timeline.
At Amica, we believe building leadership is a group effort. If you have a willingness to learn and a passion to contribute, you’ll be supported by people who are interested in your success, and who are by your side to listen, coach and help you grow in a career you’re proud of. You’ll also be part of Amica’s companywide effort to build relationships with customers that endure for generations. Whether you’re right out of college, or arrive with some experience, you’ll get the encouragement and mentorship you need to make your way at Amica. And we’ll continue to be there once you complete your Future Leaders training, to uncover and polish your skills wherever your career goes. We want you to shine.
1,000 leaders have been through the program so far.
Average number of years people stay with Amica
Number of designations, certifications and degrees earned by employees at Amica since 2017
Number of colleges and universities represented by Future Leaders
Assistant SCO West Manager, Service Center Operations – West
“I feel as though each day at Amica is my first day. Because the same positive energy and smiles that I received, the support that was offered and the inspiration that I felt has never wavered.”
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Title and career path
Here are just a few of the many FLP graduates who light the way at Amica.
Assistant Vice President, Sales and Client Services, Home Office
“I was passionate about leadership, and the program provided lots of structured training for leaders. It gave me an amazing foundation for how to inspire people to develop, learn and grow.”
Senior Property Claims Supervisor, Tampa Regional Office
“From my first day in Rhode Island, I felt like I was building the foundations of a new family. Ten years later, looking back, I would go through the process again in a heartbeat.”
Sales and Client Services Supervisor, Southern California Office
“My path started at the Amica booth at a career fair, and it’s taken me to great places from coast to coast. If you’re considering the program, go for it. Don’t hold back. You’ll be so glad you did.”
Branch Claims Manager, Houston Regional Office
“Amica’s been fantastic at supporting my education. During my career, I’ve gotten 10 insurance designations and my MBA, which Amica helped pay for.”
It’s pretty simple. We take our culture, our purpose and our promises seriously. And the well-being of our employees, too. Our people are a big part of what's driven our reputation for customer service since our founding in 1907. So, we want the best people to come here, stay here and thrive here. We’re the longest-standing mutual insurer of automobiles in the U.S., and also offer home, life, marine and umbrella insurance, as well as annuities. Mutual means we’re not a publically traded company, so our focus is on our policyholders rather than shareholders. It’s partly why we consistently earn the highest customer satisfaction ratings in our industry.
Student Loan Repayment Program
To help you get out from under the expenses of your education.
At Amica, you’ll find benefits that make it easy to build a career and enjoy your life, including a full range of traditional benefits, like medical, dental and vision plans, disability and life insurance, and a generous 401(k) program. Then it gets a little sweeter with programs like these:
To help you keep learning as you’re working.
Tuition Reimbursement Program
To help you recoup up to $800 a year for the things you do to get and stay healthy. Gym memberships, yoga classes, road race fees and more.
Wellness Wallet
So you can roll up your sleeves and dig into the causes you care about.
Paid time off to volunteer
Amica is deeply committed to meeting the needs of our communities. And empowering employees to contribute to the things they care about is something we take very seriously. Through our Corporate Social Responsibility program, we support nonprofits in Rhode Island and on a national level, through event sponsorships, grants and pro bono services. We also match employees’ donations to nonprofit organizations, and award grants in their names – and even their spouses’.
We don’t just want employees to be at Amica. We want them to feel they belong here. Diversity and inclusion are part of who we are. We take active steps to prove our commitment to diversity and inclusion in our hiring and professional development practices, and in how we support and interact with people every day. And we hold steady to our long-term goal of an Amica that reflects the world as it should be: a celebration and acceptance of difference. Difference ensures that we see things from many angles and respond in the right ways. Being different – together – makes us better.
To help new parents recover from childbirth and bond with their little ones. Up to 12 paid weeks.
Paid Parental Leave
