You’ll have a full schedule of classes,
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Welcome to the Future Leaders Program! This unique opportunity typically includes six or more weeks of paid training and experience for college graduates ready to bring their skills and passion to a company founded on kindness, service and mutual respect. Come to our Rhode Island headquarters to join a class of peers who learn collaboratively and build relationships for a lifetime. Then move on to one of our offices across the U.S., and take your career in the right direction. FLP training just may change your life. Where might it lead? That’s up to you.
Here’s what you’ll need as an FLP candidate:
(Then there’s curiosity, empathy, willingness to learn, people skills – there’s so much you can bring!)
in any major.
An undergraduate degree
you may be asked to move to one of our offices across the country, a move supported by Amica through one of our relocation packages.
A willingness to relocate.
After your initial training,
The ability to spend your first six to eight weeks in training.
networking and time for community involvement. Join us and we’ll provide housing and transportation.
in our Claims Department
Associate Adjuster
in our Sales and Client Services Department
Associate Team Manager
As a Future Leader, you’ll be trained in one of two positions designed to bring you directly into the core of our business, which will give you lots of career flexibility going forward. When you apply, you’ll choose one of these:
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About Amica
Meet the Leaders
The Program
Welcome
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Our first priority is your health and safety. As we respond to COVID-19, some aspects of the Future Leaders Program described here may change temporarily. We’ll keep you updated.
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The Future Leaders Program typically includes six or more weeks of paid training. Some learning experiences happen in classrooms at our Rhode Island campus, and some may be on the job at your assigned location. Training aligns with either the Associate Adjuster or Associate Team Manager track, and the length and location of yours will depend on your track. After, or even during your training period, you’ll go on to one of our countrywide offices, in a move managed by one of our third-party relocation partners and supported by Amica’s Talent Management team. And thanks to our grow-from-within philosophy, there are opportunities to determine your future career path. While the Associate Adjuster position offers you countrywide placement, the Associate Team Manager offers both regional and countrywide options. Regional puts you in one of our five regions: Atlantic, Central, Northeast, Southeast or West. This option works well for candidates who prefer a particular region or would like certainty in their location. Countrywide requires relocation to any one of our 27 offices. This placement is suited for candidates seeking increased growth opportunities and new experiences in different parts of the country. While you’ll be providing input on your desired location, the ultimate decision will be made by trainers and according to business needs. For anyone adding more than 50 miles to their office commute, we offer excellent and comprehensive relocation packages. Locations are typically assigned halfway through the training program. FLP training just may change your life. Where might it lead? That’s up to you.
Welcome! Learn more about the company and the path you’ve chosen. (Also, get to know your class and trainers. They’re fun!)
Associate Adjusters learn about auto and home policies and get the equipment necessary for the job.
Associate Team Managers shadow team managers to see the role in action.
Associate Team Managers prepare for and take their first licensing exam.
Associate Adjusters observe claims professionals on the job, and take a course to get ready for licensing exams.
Associate Team Managers get introduced to underwriting and selling best practices, and meet the leadership in Sales and Client Services.
Associate Adjusters experience what it’s like to handle claims.
A big one! Learn your office assignment and where you’ll be going after training. You’ll also have the chance to give back at a volunteer event.
Associate Team Managers work on their management skills with leaders in Sales and Client Services.
Associate Adjusters training wraps up, and your career takes off. You’ll have sessions on your career path and company leadership.
Wow, that went by fast! Here’s where your training wraps up and your career takes off.
Associate Team Managers continue to build their phone skills by serving customers.
Associate Adjusters spend Scenario Week using what they've learned in typical auto and home claims events. You may shadow an adjuster from one of our local branches.
You’ll have the chance to give back at a volunteer event.
Associate Team Managers go deep in Phone Week, serving customers in real time.
Associate Adjusters learn Xactimate, Amica’s homeowners claim-estimating software.
Once you’re in your branch, you’ll continue to be trained on the job, as you get fully integrated into the Amica family.
Happy trails to your new branch assignment!
DISCLAIMER: FLP training is a dynamic experience, and we’re constantly refining and improving the program to best prepare Future Leaders for the needs of our business. Schedules are subject to change, and we’ll always be available to talk with you about your specific timeline.
Associate Team Managers will virtually shadow a current team manager from the operation you're placed in.
Associate Adjusters may go on for one more week of property training, depending on your role.
Associate Team Managers training wraps up, and your career takes off. You'll participate in mock coaching scenarios to get ready for real-life coaching sessions.
Associate Adjuster classroom training is complete.
At Amica, we believe building leadership is a group effort. If you have a willingness to learn and a passion to contribute, you’ll be supported by people who are interested in your success, and who are by your side to listen, coach and help you grow in a career you’re proud of. You’ll also be part of Amica’s companywide effort to build relationships with customers that endure for generations. Whether you’re right out of college, or arrive with some experience, you’ll get the encouragement and mentorship you need to make your way at Amica. And we’ll continue to be there once you complete your Future Leaders training, to uncover and polish your skills wherever your career goes. We want you to shine.
Rickeia Hicks
1,000 leaders have been through the program so far.
Average number of years people stay with Amica
Number of designations, certifications and degrees earned by employees at Amica since 2017
Number of colleges and universities represented by Future Leaders
Assistant SCO West Manager, Service Center Operations – West
“I feel as though each day at Amica is my first day. Because the same positive energy and smiles that I received, the support that was offered and the inspiration that I felt has never wavered.”
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Title and career path
Here are just a few of the many FLP graduates who light the way at Amica.
Assistant Vice President, Sales and Client Services, Home Office
Tom Goodale
“I was passionate about leadership, and the program provided lots of structured training for leaders. It gave me an amazing foundation for how to inspire people to develop, learn and grow.”
Senior Property Claims Supervisor, Tampa Regional Office
Devindra Balkissoon
“From my first day in Rhode Island, I felt like I was building the foundations of a new family. Ten years later, looking back, I would go through the process again in a heartbeat.”
Sales and Client Services Supervisor, Southern California Office
Kyle Palmer
“My path started at the Amica booth at a career fair, and it’s taken me to great places from coast to coast. If you’re considering the program, go for it. Don’t hold back. You’ll be so glad you did.”
Branch Claims Manager, Houston Regional Office
Amy Walsingham
“Amica’s been fantastic at supporting my education. During my career, I’ve gotten 10 insurance designations and my MBA, which Amica helped pay for.”
It’s pretty simple. We take our culture, our purpose and our promises seriously. And the well-being of our employees, too. Our people are a big part of what's driven our reputation for customer service since our founding in 1907. So, we want the best people to come here, stay here and thrive here. We’re the longest-standing mutual insurer of automobiles in the U.S., and also offer home, life, marine and umbrella insurance, as well as annuities. Mutual means we’re not a publically traded company, so our focus is on our policyholders rather than shareholders. It’s partly why we consistently earn the highest customer satisfaction ratings in our industry.
To help you get out from under the expenses of your education.
At Amica, you’ll find benefits that make it easy to build a career and enjoy your life, including a full range of traditional benefits, like medical, dental and vision plans, disability and life insurance, and a generous 401(k) program. Then it gets a little sweeter with programs like these:
To help you keep learning as you’re working.
To help you recoup up to $800 a year for the things you do to get and stay healthy. Gym memberships, yoga classes, road race fees and more.
So you can roll up your sleeves and dig into the causes you care about.
Amica is deeply committed to meeting the needs of our communities. And empowering employees to contribute to the things they care about is something we take very seriously. Through our Corporate Social Responsibility program, we support nonprofits in Rhode Island and on a national level, through event sponsorships, grants and pro bono services. We also match employees’ donations to nonprofit organizations, and award grants in their names – and even their spouses’.
We don’t just want employees to be at Amica. We want them to feel they belong here. Diversity and inclusion are part of who we are. We take active steps to prove our commitment to diversity and inclusion in our hiring and professional development practices, and in how we support and interact with people every day. And we hold steady to our long-term goal of an Amica that reflects the world as it should be: a celebration and acceptance of difference. Difference ensures that we see things from many angles and respond in the right ways. Being different – together – makes us better.
Things That Matter
To help new parents recover from childbirth and bond with their little ones. Up to 12 paid weeks.
